Another example of excellent customer service.

English: By Michael Katz Aldi in Bethlehem, PA...

English: By Michael Katz Aldi in Bethlehem, PA taken at sunset, gamma corrected to make it lighter. (Photo credit: Wikipedia)

After my visit to the pulmonologist today, I stopped at Aldi to buy some produce.  I don’t shop at Aldi very often simply because they usually only have one check out open (granted, those cashiers are lightning fast), but I was off work today and needed some veggies.

After picking up some tomatoes, strawberries, avocado, lettuce, and cucumbers, I made my way to the front of the store.  Yep, you guessed it…the line was long.  Several folks were in front of me and only one register running.  As I got closer, I could hear the cashier talking with the customers as they came through her line.  Holy moly, this lady was just chatting with everyone while ringing them up.  She was so friendly and actually remembered several of her customers.  The lady in front of me forgot to pay for a couple of bags until after we were already into my transaction.  The cashier told her not to worry about it, that she’d buy the bags for her as she quickly made a note of it.  I was getting ready to tell her to add it to my order, when the guy behind me reached over and handed the cashier some change.

I walked out of the store with a smile on my face just because people were so nice to one another.  Oh yeah, and I emailed the corporate offices of Aldi when I got  home just to let them know they have a great employee in Cheryl.

Kindness really does breed kindness, doesn’t it?

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7 Responses

  1. INTERESTING! I’ve shopped in Aldi’s just twice in about 10 years, one of those times this week, and I remarked that the cashier was really fast. I wonder how they get the good ones? Perks? Better pay? Maybe pay by the number of customers they serve in a day?

    • I like your idea of paying by the number of customers they serve in a day! Yeah, I’m not really sure how they get so fast…I mean, I run register on occasion and I’m decently quick, but nothing like that. Hmm..maybe I need to investigate this mystery!

  2. I love ALDI. They do seem to have very nice employees. I hope it’s because they treat them well.

    • I hope so too…we hear so many stories of how big corporations mistreat their employees, wouldn’t it be nice to discover that there are some who treat their employees with respect?

  3. Sounds like a nice place.

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